Items used with signs of wear/tear are not accepted for return. A 15% refurbishment/restocking fee applies. Returns must be authorized, shipping is customer responsibility and original shipping costs are non-refundable. *Items in unopened, un-used condition in original packaging may be accepted for return. If you have questions about this, or to ask if deepsleep will work for your vehicle, please contact us before purchasing!ĪLL SALES OF OPENED/USED ITEMS ARE FINAL. The use of deepsleep with any aftermarket installed products that may hinder or endanger the intended use and fitment of it will void this warranty. Warranty repairs or replacements are usually completed and returned within 2 weeks or less. We provide an RMA number and return shipping is customer responsibility.
#DEEPSLEEP OVERLAND FREE#
If you are unable, or prefer not to attempt this you can return it to us for a free inspection service. Send us a clear, short video of any leak area you find for review. Please: Inflate your mattress and wipe it down with warm soapy water to identify any leaking area.
We may opt to offer assistance remotely or require a return. Deepsleep Overland is the premium go-to camping brand for avid car campers and overlanders who seek ultimate comfort on outdoor adventures, backed by industry leading quality and design. deepsleep reserves the right to determine what is covered by this warranty. R eturn shipping is paid by customer, we provide free shipping back.
#DEEPSLEEP OVERLAND PATCH#
If you have a small damage/cut or pinhole that occurs, it can usually be repaired with the free specialized patch included in your kit. Normal wear and tear from use are not covered. All items are packaged in a controlled environment, so this warranty covers manufacturing defects only and is good for up to 1 replacement. Your deepsleep product is covered by a 2 year warranty from date of purchase. Shipping costs are non refundable unless credited by the carrier. Returned/undeliverable packages may incur additional shipping costs. Made with durable materials for all-weather camping and provides a quick and easy set up in just minutes Perfect for Solo camping, or a set offers. The deepsleep SOLO Mat is the go-to sleep system for avid weekend campers and overlanders worldwide. Thank you for understanding that we cannot offer assistance on stolen deliveries. Car camping just got WAY more comfortable. deepsleep can assist with packages that are: delayed in transit, lost in transit, or that arrive damaged. Disputes and results for missing deliveries are solely handled with, and determined by the shipping carrier. If you experience a missing delivery, please immediately check with neighbors and place a delivery dispute claim with the shipping carrier online or by phone. deepsleep is not responsible for, and does not replace or refund missing/stolen deliveries. (requests take 1 business day to process with carriers) If you have any delivery concerns, please use your tracking link to request a signature to be required, or a package to be held. By purchasing a deepsleep We are agreeing to these terms:
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